Need help with your robot vacuum cleaner?
Frequently asked questions
View the most frequently asked questions about the Blaupunkt Bluebot XTREME below
My XTREME does not connect to WiFi
Connect the XTREME following the steps in this video. The XTREME can connect to both 2.4Ghz and 5Ghz. This does not mean that the robot can automatically switch between networks. So make sure that the robot can handle the network you choose everywhere.
The battery of my XTREME dies very quickly
The most common cause is that the robot is not charging properly. So check whether the light on the charging station is on and that the robot also responds when it is on the charging station. In addition, it may happen that one of the motors is stuck and drains the battery. This can be due to hair or dirt in one of the parts. Check this and clean the robot thoroughly. Don't forget the filters. This often solves the problems.
How do I reset my XTREME?
Watch this video or follow these steps. First remove the dust container from the robot. When you have done this, you will see a gray circle inside the robot. Press this for a few seconds with a pen. Then leave the robot off for 10 minutes.
XTREME cannot find the charger
Check whether the light on the charging station is on. If this is the case, check that the XTREME has enough space to reach the charging station. We recommend leaving 30cm on both sides. Doesn't this work? Then move the charging station to another spot in the middle of the room and test it again.
How do you solve an XTREME laser error?
Follow the steps in this video .
XTREME main brush is stuck
This is often because hairs are twisted around the main brush. Remove the main brush from the XTREME by unlatching the cover. You can then clean the brush and shafts in the robot.
The XTREME does not mop well
The hole in the water tank lid may not be large enough. Then the water tank creates a vacuum and hardly any water comes out. This is easily remedied by poking a hole in the rubber flap with a needle.
XTREME water tank is stuck.
Did you install the water tank without the dust container? Then it is probably stuck. This is a combination reservoir and cannot be used separately. Solve this using the steps in this video . It is important that you press the button on the inside.
What about my warranty?
View the full warranty conditions here.
What is the return policy?
View the return policy here.
What are your general terms and conditions?
Read our general terms and conditions here.
How do you handle my privacy?
View our privacy policy here.
My XTREME is making noise, why is that?
This is often because there is some dust or dirt in the front wheel. This is easily remedied by clicking out the wheel and cleaning it completely. Don't forget the inside where you remove the wheel.
Does the XTREME indicate "Fan error"?
This is often due to dust in the filters, which prevents the robot from being able to suck. This is easy to solve by cleaning the filters. See how to do this here .
Do you want the complete Blaupunkt Bluebot XTREME manual?
The complete Blaupunkt Bluebot XTREME manual can be found via this link .
What do our customers say?
Anique | 05-10-2023
Blaupunkt Bluebot XTREME
I am so happy with this robot vacuum cleaner. Right now I'm sitting on the couch enjoying my Sunday while Billie (that's his name) is vacuuming and mopping at the same time. Delicious.
Jokadoki | 03-01-2024
Blaupunkt Bluebot XBOOST
Our Carmen is very welcome. You will be happy when you see her vacuuming diligently and the floor is already neat and tidy when you stop working.
Sjoerd
Blaupunkt Bluebot Comfort Plus
Very satisfied with our "Robin" - Blaupunkt Bluebot Comfort Plus. We have 2 cats and with the help of the robot vacuum cleaner we hardly see any cat hair.
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